Frequently Asked Questions

MyKioku (meaning 'memory' in Japanese) is a suite of AI-powered memory tools designed to help you remember what matters most — relationships, knowledge, health, and experiences. Our flagship product, KiokuCircle, helps you build a personal memory system for the people in your life.

Yes! We offer a free tier that lets you store memories for up to 3 people with basic features. For unlimited people, voice capture, and AI-powered insights, you can upgrade to our Pro plan.

Simply sign up with your email or Google account, and you can start creating profiles for the people you want to remember. Add preferences, important dates, wishes, and notes — all in one place.

Absolutely. Your memories are yours alone. We use industry-standard encryption to protect your data, and we never share your personal information with third parties. You can read our full Privacy Policy for more details.

Yes, you have full control over your data. You can delete individual memories, entire profiles, or your whole account at any time. When you delete something, it's permanently removed from our servers.

No. We do not use your personal memories to train any AI models. Your data is used solely to provide you with the MyKioku service.

KiokuCircle is our core product — a personal CRM for your relationships. It helps you remember preferences, important dates, wishes, and key facts about the people you care about. Think of it as a 'Second Brain' for your social life.

We're building a family of memory tools including KiokuClip (for podcast and video insights), ExamKioku (for students preparing for exams), and KiokuHealth (for tracking your medical history). Check our homepage for the latest availability.

Yes! Pro users can use our voice capture feature to quickly add memories on the go. Just tap the microphone button, speak your thought, and our AI will transcribe and categorize it for you.

We accept all major credit cards and debit cards through our secure payment partner, Polar. We also support payments via Apple Pay and Google Pay in supported regions.

Yes, you have full control over your subscription at any time from your account settings. You'll retain access to Pro features until the end of your current billing period.

We offer a 7-day money-back guarantee for annual subscriptions. If you're not satisfied, contact us at hello@mykioku.com within 7 days of purchase for a full refund.